Returns tracking API

If you are able to subscribe to return events, we would highly suggest to implement return tracking pipeline to Easysize. This will allow you to see live statistics in our dashboards.

NOTE that no sensitive customer data is accessed by Easysize nor is any sensitive data transmitted.

REST API setup

You can bulk mark items as returned using our API.

POST https://tracking.easysize.me/analytics/<shop_id>/return

Example request

{
  "products": [
    {
      "order_id": "222",
      "product_id": "111",
      "created_at": "2025-01-10 10:10:10",
      "size": "M",
      "reason": "Too Big"
    },
    ...
  ]
}

Params

Array of products with the following format:

Parameter	Type	Description
order_id*	String	Order ID from your system
product_id*	String	Product ID from your system
created_at*	String Date	%Y-%m-%d %H:%M:%S / 2015-01-29 16:30:59
size*	String	Variant of purchased item
reason*	String	Return reason for the item